Everything you need to know about orders, shipping, sizing, care, and returns — answered honestly.
We ship from Indonesia to both local and international destinations. Delivery times may vary depending on location. For more details, please contact us before placing your order.
Orders for ready stock are processed within 1–3 business days. Delivery times vary by location and will be confirmed at checkout. Once your order has been shipped, you can track your delivery through the shipping provider using the tracking number we provide.
Please contact us as soon as possible at hello@lasamasta.com. Once an order has been shipped, changes may not be possible.
International orders may be subject to local duties or taxes. These charges are the responsibility of the customer and are not included in the order total.
Yes. Tracking details will be sent to your account once your order ships. If you have not received a tracking number after your order has been shipped, please contact us.
Our designs follow a relaxed, resort-inspired silhouette. Fit details are provided on each product page.
We recommend sizing up for a more relaxed fit, or contacting us for guidance.
We use linen, 100% cotton, and other natural fibers essential, selected for breathability, comfort, and longevity in warm climates.
Natural creasing is part of linen's character.
We design with care and intention — using natural fabrics, small production runs, and responsible partners. We don’t claim perfection, but we are honest about our process and committed to doing better. Every decision, from material sourcing to packaging, is made with responsibility and thoughtful consideration.
Learn more on our Approach page.
Our garments are designed in Bali, Indonesia and made in small batches with trusted local makers. We focus on quality, comfort, and attention to detail in every piece.
Returns are accepted on unworn items within 7 days of delivery. Items must be in original condition with complete, undamaged packaging. Items that show signs of wear, washing, or alteration cannot be accepted. Return shipping costs are the responsibility of the customer.
Please email hello@lasamasta.com
with your order number and reason for return. Our team will provide
return instructions within 1–2 business days.
Please note: return shipping costs are the responsibility of the customer.
We're here. Email us at
hello@lasamasta.com
— we aim to reply within 1–2 business days.
Prefer a quicker conversation? Reach us on WhatsApp at
+62 899 1510 555
.